MISSION CONTROL Inside Britain's railway nerve centre

摘要

THE first part of this feature (RM Jan) looking at Network Rail National Operations Centre (NOC) concentrated on the passenger side of the rail business. However, this excludes charter services, and long-distance passenger operators such as Crosscountry and the Caledonian Sleepers. If readers think part one of the feature demonstrated the huge range of skills and knowledge used by the NOC staff, the Freight and National Passenger Operations (FNPO) team also have to carry out very quick, accurate decision-making while considering different factors than those of the passenger team. The FNPO team has a different upward reporting line to the passenger team, instead reporting into the Network Services directorate.