Do Voluntary Programs Work?

摘要

At an environmental conference held not long ago,I commented that activists have criticized the American Chemistry Council's Responsible Care program because some ACC member companies were not performing up to the program's high standards.At the break,one corporate official cornered me to express outrage that I would make such a claim,particularly in front of an audience that included representatives of regulatory agencies and environmental organizations.His company's program was excellent,he claimed,and he took my comments as a personal affront.