Call Center Products From Artisoft, Balisoft, DataMind And NetSpeak

摘要

Stand-alone PBX systems have traditionally been both proprietary and expensive, holding back many small to medium-sized businesses from purchasing them or upgrading their existing systems. Artisoft, Inc. has entered the growing PC-PBX field with the release of its Tele Vantage PC-based telephone system. Tele Vantage features a Windows-based GUI designed to give the user complete call and message control from a PC desktop. Users can place calls, transfer, put on hold, send to voice mail and set up conference calls from their desktop.