Student Communication Challenges in Distributed Software Engineering Environments

摘要

We investigate Non-Face-to-Face (NFtF) distributed collaboration in a population for which technology poses no barrier—students involved in distributed software engineering via Distance Learning. Our study finds students believe themselves significantly less effective in this environment because of lack of traditional non-verbal cues, in partial agreement with previous work. Based on our results, we identify potential problems and present activities to mitigate these so that NFtF oriented interactions may be made more effective for this group.