Redundancies can be emotional, upsetting and stressful - not only for employees, but managers, too. While dismissals of any sort are never pleasant, redundancies are usually linked to external circumstances -such as wider company restructuring or budget cuts. There can often be little done to prevent the situation, making it all the more agonising. Ian Ashman, lecturer at the University of Central Lancashire, surveyed managers across the public and private sector to uncover their experiences. He found that most people who have had to break the news of redundancy or redeployment - people he calls "envoys" - considered it to be the most emotionally demanding thing they had undertaken in their working lives. The need for support in the role is widely evident in Ashman's report.
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机译：裁员可能是情绪激动，沮丧和压力大的-不仅对于员工，而且对于经理也是如此。尽管任何形式的解雇都不是一件令人愉快的事，但裁员通常与外部环境有关，例如更广泛的公司重组或削减预算。通常无法采取任何措施来预防这种情况，这使情况更加令人痛苦。中央兰开夏大学（University of Central Lancashire）讲师伊恩·阿什曼（Ian Ashman）对公共和私营部门的经理进行了调查，以了解他们的经验。他发现，大多数不得不中断裁员或调动消息的人-他称之为“使节”的人-认为这是他们一生中最需要情感的工作。在阿什曼的报告中，很明显需要支持这一角色。
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