The Future of Workforce Management

摘要

The economic downturn has affected just about every industry, and 2012 will be a year where more and more organizations will look at reducing labour costs and improving productivity. This need brings workforce management -the concept of using technology to effectively manage a workforce -to the forefront, with the promise of providing a powerful new tool to aid in decision-making. Workforce management offers organizations the tools they need to help them control labour costs, improve workforce productivity and minimize compliance risk.