Why emotions matter to the practice of management: Lessons learned from the service research literature

Pugh S. Douglas; Groth Markus

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Why emotions matter to the practice of management: Lessons learned from the service research literature

机译：为什么情绪对管理的做法有关：从服务研究文献中汲取的经验教训

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《Organizational Dynamics》 |2020年第3期|100718.1-100718.11|共11页
作者
Pugh S. Douglas; Groth Markus;
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Virginia Commonwealth Univ Sch Business Richmond VA 23284 USA;

UNSW Sydney Sch Management UNSW Business Sch Sydney NSW Australia;

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Why emotions matter to the practice of management: Lessons learned from the service research literature

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