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Second national accessibility survey: librarians, patrons, and disabilities

机译:第二次全国无障碍调查:图书馆员,顾客和残疾人

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Purpose - This study aims to determine the state of library services to people with disabilities in the USA since the last study conducted in 2008. Social capital theory provides a lens to reconceptualize equal access in a global context, and to offer insights on the effects of new information technologies for re-envisioning universal access. Strategic alliances with education and human-computer interaction researchers are proposed. Design/methodology/approach - Librarians serving the National Library Service for the Blind and Physically Handicapped (NLS/BPH) were surveyed. Questions addressed clientele, services, technologies, career opportunities, leadership, library and information science (LIS) education and librarian demographics. Findings - Human resources, leadership, outreach and out-of-the-box solutions applying mainstream technologies are identified as major challenges to the future of information access for disabled persons through the NLS/BPH system. Research limitations/implications - The survey was limited to librarians serving the NLS/BPH. A similar survey distributed in other nations could expand the possibilities of future research and collaboration. Practical implications - Information from this survey can aid information professionals planning delivery of information services to disabled patrons. Suggestions for shifting from special access to universal access philosophy ensure access for all. Results can also help LIS educators prepare graduates to serve an aging population that will challenge standard methods of information access and services. Originality/value - This study provides the current perspective of services to persons with disabilities compared to findings by the researchers in 2008. Since the first survey in 2008, the service has been updated through a national effort of digitization. This study is the first comparative study of the NLS.
机译:目的-这项研究旨在确定自2008年进行上一次研究以来,美国为残疾人提供的图书馆服务的状况。社会资本理论为在全球范围内重新概念化平等获取提供了一个视角,并提供了对残疾人的影响的见解。新的信息技术,以重新构想普遍访问。提议与教育和人机交互研究人员建立战略联盟。设计/方法/方法-对为国家盲人和肢体残疾人图书馆服务(NLS / BPH)服务的图书馆员进行了调查。这些问题涉及客户,服务,技术,职业机会,领导力,图书馆和信息科学(LIS)教育以及图书馆员人口统计。调查结果-人力资源,领导力,外展和采用主流技术的现成解决方案被认为是未来通过NLS / BPH系统为残疾人提供信息的主要挑战。研究的局限性/意义-该调查仅限于为NLS / BPH服务的图书馆员。在其他国家/地区进行的类似调查可能会扩展未来研究和合作的可能性。实际意义-该调查中的信息可以帮助信息专业人员计划向残障顾客提供信息服务。从特殊访问转向通用访问哲学的建议可确保所有人都能访问。结果还可以帮助LIS教育人员为毕业生提供服务,以服务于人口老龄化,这将挑战信息获取和服务的标准方法。原创性/价值-与2008年研究人员的发现相比,本研究提供了当前为残疾人服务的观点。自2008年首次调查以来,该服务已通过全国数字化努力得到了更新。这项研究是NLS的第一个比较研究。

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