Multi-level attentive deep user-item representation learning for recommendation system

摘要

With the development of e-commerce platforms, user reviews have become a vital source of information to address the sparsity problems for enhancing the predictive performance of the recommendation systems (RSs). However, the traditional methods of the RSs used to model user/item latent features based on static vectors in an independent manner without considering the dynamic nature of the user-item interactions which potentially affect the accuracy of the recommendation process. Thus, this paper proposes a RS model that exploits neural attention techniques to learn user/item representations by jointly considering the fine-grained semantic information for the user-item pairs. The proposed model utilizes both review-based and interaction-specific features for the user/item reviews to learn heterogeneous user/ item representations. First, a BiLSTM sequence encoder is used to learn the contextual information of words, and a Co-attention network is then designed to jointly capture the most relevant semantic information of reviews for the user-item pair. To better capture user/item latent factors comprehensively, interaction-specific features based on the rating scores are further integrated with the review-specific latent features via a shared hidden layer. Finally, an attentive factorization machine (FM) is then applied on the shared hidden layer of the integrated user/item features for the final prediction. We carry out a series of experiments using real-world datasets and the results demonstrate that our proposed method is better than the baseline approaches in terms of both rating prediction and ranking performance.(c) 2020 Elsevier B.V. All rights reserved.