As I reflect on the topic of find-ing the right people, I am reminded of something that happened to a guy that I know. He was the district manager for a chain of video stores back in 2005. He had one store in particular that was staffed with the following four positions: store manager, assistant manager, shift leader and salesperson. Let's listen to Coach Eric Twiggs tell the story: One day, the district manager had to fire the shift leader for violating the dress code policy and for consistent tardiness. This set off a negative series of events at this location. The' assistant manager was close friends with the shift leader and gave his two weeks' notice when he got the news. The store manager was so upset that his assistant was quitting that he decided to quit as well. The salesperson got word that the manager was leaving and didn't bother showing up for work the following Monday. The district manager was stuck in the store with no employees. He was stuck working in the business instead of on it, spending most of the next three months opening and closing the store.
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