It is often only in times of crisis, such as COVID-19, that we are impelled to reframe our approach to professional life. It has been a painful, difficult experience for all of us working in Newham. Due to the demographics and the diversity of Newham the impact of COVID-19 has been disproportionately felt by those who already suffer disadvantage. In the first weeks of the crisis, I experienced a real sense of dislocation; events were unfolding rapidly and the context seemed to shift by the hour. The new ways of working felt unfamiliar and unsettling. The loss of physical proximity and direct face-to-face conversations was a very strange experience. We found ourselves in a position where we needed to quickly adapt how we conducted our relationships with colleagues, residents and partner agencies. This has been a real test of resilience and also agility.
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