The late 19th century saw two of the nation's most historic retailers emerge, Sears and JCPenney. Both evolved from very simple roots to become retail powerhouses. Sears started in a small train station in Minnesota, while JCPenney began as a tiny general store in Kemmerer, Wyoming. Both of these retailers operated on a then-innovative business philosophy: an open, liberal return policies where consumers could bring Droducts back with no penalty.
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