LIBRARIAN AS CM LEADER

摘要

When Dori Whitehurst, information research services manager at PQ Corporation in Conshohocken, PA, needed to incorporate 104-year-old legacy documents into new systems, she turned to the Microsoft Sharepoint Content Management (CM) application for help. PQ, a chemical manufacturer, was founded 175 years ago. Scanned and adapted into templates, even the oldest extant reports and lab notebooks are now accessible to the company's 57 plants worldwide via an online collaborative research and development portal. The move online was made easier by PQ's existing 3000-word taxonomy, which applied to most items.The new portal became especially valuable when PQ closed one of its two research libraries in June. As always, companies need a comprehensive information management and retrieval strategy that addresses internal documents and records, digital assets, and web content. Nowadays, however, this means CM, a strategy driven by a knowl- edge of business processes, metadata and taxonomy classification, and technology skills, all leading to the effective capture, retrieval, and repurposing of content. With CM, companies become more efficient in a competitive marketplace and more able to meet users' rising expectations for information technology and fulfill stricter accounting procedures. Librarians are leading this enterprise, whether right out of school with fresh technology and taxonomy skills or via the expansion of traditional research roles in corporate libraries.