机译:在工作中的消费者:专家服务中的语境化制作
Department of Marketing and Logistics University of North Florida Coggin College of Business;
Department of Marketing W. P. Carey School of Business Arizona State University;
Department of Marketing Florida State University College of Business;
Department of Marketing Business School Newcastle University;
Department of Management Queen’s Management School Queen’s University Belfast Northern Ireland;
Department of Marketing W. P. Carey School of Business Arizona State University;
Institute for Innovation Management Munich School of Management Ludwig-Maximilians-Universität München;
expert services; customer work; contextualization; customer journey; transformative service research;
机译:每天制作一份工作:上下文相关性和工作投入的链接
机译:在变革期间提供服务:员工可以通过工作制作干预来维持其赋权,工作参与和服务质量的水平吗?
机译:在变革时提供服务:员工可以通过工作制作干预来维持其赋权,工作参与和服务质量的水平吗?
机译:在Web服务QoS选择中结合专家意见和消费者偏好
机译:以工作狂和扩张与收缩为导向的工作制定:个体和环境因素的调节作用
机译:在变化时期提供服务:员工能否通过工作干预来保持自己的能力水平工作参与度和服务质量?
机译:在客户服务中发现意义:饭店员工的工作手法。 Fazer Food Services对员工福祉的影响。