A process model of prosocial behavior: The interaction of emotion andthe need for justice

摘要

Research on prosocial behavior has tended to focus on the positive consequences of prosocial behavior. This paper draws on attribution, emotion and justice motive literature to expand the discussion of prosocial behavior in organizations. Specifically, an expanded definition of prosocial behavior is offered and a process-oriented process model of prosocial behavior is introduced. The process model of prosocial behavior is used to discuss the idea that prosocial behavior might have negative consequences. This paper contributes to the literature on prosocial behavior in organizations by (1) accounting for the effects of emotion and the need for justice on decisions to engage in prosocial actions and (2) identifying negative consequences of specific prosocial actions.