Advice from The Trenches challenges for Telcos: Service and Network management in a Multi-Provider Environment

摘要

The opening of the European telecommunications market to competition is stimulating the creation of new joint ventures and alliances in increasing numbers. The adage 'the whole is greater than the sum of the parts' would lead one to believe that these partnerships will be formidable competitors in this new open market-leveraging existing plant (networks). Operations, and sales channels. However, even though cultural Differences can be overcome and Networks can be pieced together, The real challenges facing these Partnerships are in the area of Systems which run the business- Especially those systems Supporting customers.