An empirical evaluation of the impacts of telecommuting on intra-organizational communication

摘要

This study represents a preliminary step towards developing an understanding of how telework arrangements affect intra-organizational communication. The following general research questions are addressed: (1) Do telework arrangements change the way in which teleworkers communicate with their superiors, their subordinates, their colleagues and their clients"; and (2) Do telework arrangements change the way in which managers communicate with subordinates who telework? The study, which was conducted at two Canadian federal government departments, was designed To collect information form four groups: (1) teleworkers (n=36 at Time 2); (2) managers of Teleworkers (n=28 at Time 2); (3) co-workers of teleworkers (n=27 at Time 2); and (4) a Control group (n=25 at Time 2).