The Self-Surveillance Failures of Wearable Communication

摘要

By discursively analyzing blogs and popular press articles written by people who discontinued using Fitbit, this article reveals the incongruities between the tracking of our bodily information, the communication of that bodily information via wearables, and the promises of changing of users' attitudes and behaviors with how wearables are actually used in practice. The discourses of discontinuance in this analysis also reveal how former Fitbit engenders feelings of disconnection and may affect users in detrimental ways. As a result, and despite the predominant framing and conceptualization of wearables as "motivating," "empowering," and "useful" (self)surveillance tools, I argue that Fitbit is an example of a failure both of self-surveillance and of wearable communication for helping users achieve their health and fitness goals. Finally, I argue that we need to start thinking about wearable communication like other forms of communication that are inherently inconsistent and contradictory, and that can be accepted, negotiated, or rejected by users. Instead of focusing on the disciplinary or controlling potentials of wearables as a form of self-surveillance, this paper considers the resistance and negotiations inherent in the (dis)use of wearables, and demonstrates the necessity of exploring both wearables and surveillance itself in relation to fundamental understandings of communication.