Sidebar 1. Case Example

摘要

Since October 2004, Lynn Ho, M.D., has had a solo family physician practice in North Kingstown, a coastal town of about 26,000 people that is about 16 miles south of Providence, Rhode Island. HowsYourHealth.org portal, she can examine her patients' reports of their health care needs and experiences of care. She sees that her patients' ratings of care experience and outcomes are quite good. For example, for patients with some burden of illness, very easy access is 74% (versus 45% "usual care" nationwide, as shown in Table 1). Similarly, continuity is 91% (versus 77%) and efficiency is 92% (versus 63%)-and 64% of her patients strongly agree that they receive exactly the care they want and need (versus 28%).rnHowever, for her and the other micro practices, good is not the best, which prompted two opportunities for improvement.