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An assessment of the literature on cause-related marketing: implications for international competitiveness and marketing research

机译:对与造成营销营销的文献评估:对国际竞争力和营销研究的影响

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Purpose A substantial, albeit scattered, body of research evidence is accumulating in the cause-related marketing (CRM) research stream. Thus, there is a need of a systematic overview of extant literature to map and holistically understand the CRM domain. Design/methodology/approach To address this issue and make progress in this important area, the authors systematically review and critically examine the state of academic research on CRM. Findings Based on a systematic review of 105 journal articles published over the past 30 years, the results reveal that CRM research is a vibrant and rapidly growing domain in the broader marketing field. This assessment exercise also shows that the current state of knowledge about CRM is characterized by persisting knowledge gaps, conflicting empirical results, theoretical inconsistencies, as well as by the absence of international marketing research on the CRM domain. Originality/value Therefore, the authors critically evaluate the extant CRM research with the aim of increasing its coherence, quality, scope, impact and international dimension. Based on this evaluation, the authors develop an ambitious research agenda that addresses a number of promising research paths embracing different international perspectives. Finally, the authors discuss the contributions to the literature and the implications for both academics and practitioners.
机译:目的是大量的,虽然分散,研究的研究证据是积累在与病因相关的营销(CRM)研究流中。因此,需要系统地概述现时文献来映射和全面地理解CRM域。提交人的设计/方法/方法解决这个问题并在这一重要领域取得进展,系统地审查并批判性地研究了CRM的学术研究状态。根据过去30年出版的105篇期刊文章的系统审查,结果表明,CRM研究是更广泛的营销领域中有一种充满活力和快速增长的领域。该评估练习还表明,目前关于CRM的知识状况的特点是持续存在知识差距,相互冲突的经验结果,理论不一致,以及对CRM领域的国际营销研究。因此,作者将旨在提高其相干性,质量,范围,影响和国际维度的目的评估现存CRM研究。根据这一评估,作者发展了一个雄心勃勃的研究议程,解决了一些有前途的研究道路,拥有不同的国际观点。最后,作者讨论了对文学的贡献以及学者和从业者的影响。

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