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Emotional intelligence as a moderator between perceived organisational injustice and organisational deviance among public sector employees

机译:情绪智力作为公共部门雇员之间组织不公正感与组织偏差之间的调节者

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摘要

Several studies have shown that perceived organisational injustice increases employees' tendency to engage in organisational deviance. However, little research attention has been paid to the moderating role of emotional intelligence in this relationship. Using person-organisation fit as a theoretical framework, the present study investigated the moderating role of emotional intelligence on the relationship between perceived organisational injustice and organisational deviance. Two hundred public sector employees (100 males and 100 females) in Nigeria participated in the study. They responded to measures of perceived organisational injustice, emotional intelligence, and organisational deviance. Results of the moderated hierarchical multiple regression indicated that perceived distributive, procedural and interpersonal injustice were positively related to organisational deviance. Emotional intelligence was negatively related to organisational deviance. Finally, results showed that emotional intelligence significantly moderated the relationship between the three dimensions of perceived organisational injustice and organisational deviance. These findings suggest the need for public sector managers to design training programmes that would enhance their employees' levels of emotional intelligence.
机译:几项研究表明,感知到的组织不公会增加员工参与组织偏差的趋势。但是,很少有研究关注这种关系中情绪智力的调节作用。本研究使用人-组织契合度作为理论框架,研究了情商在感知到的组织不公与组织偏差之间的关系中的调节作用。尼日利亚的200名公共部门雇员(100名男性和100名女性)参加了这项研究。他们对被认为是组织不公,情绪智力和组织偏差的措施做出了回应。适度的分层多元回归结果表明,分配不公,程序不公和人际不公与组织偏差成正相关。情绪智力与组织偏差之间存在负相关。最后,结果表明,情商显着地缓和了感知到的组织不公与组织偏差三个维度之间的关系。这些发现表明,公共部门经理需要设计培训计划,以提高其员工的情商水平。

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