Information technology enabled process re-engineering for supply chain leagility

摘要

This paper proposes a framework to align business process re-engineering with information technology to achieve a lean and agile (leagile) supply chain. The highlight of the framework is its ability to provide a holistic look at the business processes and at the same time provide detailed steps to achieve leagility through proper adoption of technology enabled processes. The framework proposes suitable tools for automation and simplification of the business tasks and process. The research approach is further strengthened with a successful case application. The adoption of ERP and supply chain systems automates and re-engineers business processes enabling leagility. The case is able to substantiate how a technology enabled process re-engineering and automation can help adopt a leagile supply chain.