Using a computer-based learning environment to enhance experiential learning of operations strategy

摘要

The paper initially discusses the necessity of experiential learning as a constituent part of the course structure and instructional method of operations strategy. Then, it presents a Problem-Based Learning (PBL) process, implemented in three instructor-facilitated computer laboratory sessions, which complements lectures in a graduate-level Operations Strategy course. The process adopts a constructivist perspective and relies on the use of a system dynamics computer-based learning environment, called SYDOS (System Dynamics-based Operations Strategy), which is employed to facilitate both conceptual and procedural learning. The learning exercises carried out with the help of SYDOS form a strategy formulation process that integrates and operationalises, in a dynamic way, the individual concepts taught in the lectures and, at the same time, cultivates the skills required to understand and practice the related social and knowledge processes.