Psychological contract violation Impact on perceived justice and behavioral intention among consumers

Chih Wen-Hai; Chiu Tao-Sheng; Lan Li-Chi; Fang Wen-Chang

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Psychological contract violation Impact on perceived justice and behavioral intention among consumers

机译：违反心理契约对消费者感知的正义和行为意图的影响

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摘要

Purpose - This study aims to investigate the relationships between consumers' perceived justice and their behavioral intentions and explores the effects of psychological contract violation on the relationships.

机译：目的-这项研究旨在调查消费者的感知正义与他们的行为意图之间的关系，并探讨心理契约违约对其关系的影响。

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来源
《International journal of conflict management》 |2017年第1期|103-121|共19页
作者
Chih Wen-Hai; Chiu Tao-Sheng; Lan Li-Chi; Fang Wen-Chang;
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作者单位

Natl Dong Hwa Univ, Dept Business Adm, Hualien, Taiwan;

Natl Dong Hwa Univ, Dept Business Adm, Hualien, Taiwan|Coll Taiwan Hospitality & Tourism, Dept Tourism & Leisure Management, Hualien, Taiwan;

Natl Taipei Univ, Dept Business Adm, Taipei, Taiwan;

Natl Taipei Univ, Dept Business Adm, Taipei, Taiwan;

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原文格式 PDF
正文语种 eng
中图分类
关键词
Repurchase intention; Psychological contract violation; Justice theory; Negative word-of-Mouth;

机译：回购意向;心理契约违约;正义理论;负面口碑;
入库时间 2022-08-18 02:34:23

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Psychological contract violation Impact on perceived justice and behavioral intention among consumers

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