Information security in practices: Exploring privacy and trust in computer and internet surveillance

摘要

Computer and Internet surveillance is widely used in organizations to monitor employees' activities on computers and the internet. Even though computer and internet surveillance helps to protect and secure property in an enterprise, employees are concerned that their privacy rights have been invaded under constant surveillance. Studies have been performed to investigate the effect of organizational settings, with different types of cultures having different effects on the implementation of surveillance practices and policies. In addition, employees' trust of surveillance systems and policies has been investigated. This study demonstrated that practicing computer and internet surveillance in different organizational cultures reveals different perceptions of information privacy and trust. This explains why the results of the practice of electronic surveillance vary depending on the type of enterprise. This study provides a better understanding of employees' perceptions of privacy and trust in practicing computer and internet surveillance.