New designs

摘要

The biggest contract electronics manufacturer survived the tech collapse because it makes consumer and industrial goods. Now it wants a creative role, too. In 1989, not long after Michael Marks had taken a job as an internal consultant at Flextronics, a small maker of electronic components in San Jose, California, a disgruntled customer suggested that he read World Class Manufacturing: The Lessons of Simplicity Applied, Richard Schonberger's 1986 book on customer-focused production techniques. Marks concedes today, "I didn't really know much about world-class manufacturing." He does now.