NEW TITLES FOR THE INFORMATION PROFESSIONAL

摘要

Librarians negotiate every day with vendors, funding agencies, administrators, employees, co-workers, and patrons-yet the art of negotiation receives little attention in library education and training. This practical guide by three experienced librarian-negotiators will help you develop the mindset, skills, and confidence you need to negotiate effectively in any situation. The authors provide an in-depth look at negotiation in theory and practice, share tactics and strategies of top negotiators, offer techniques for overcoming emotional responses to conflict, recall successful outcomes and deals gone awry, and demonstrate the importance of negotiating expertise to libraries and library careers.