FREIGHT BILL AUDIT & PAYMENT: IT'S MORE THAN THE MONEY

摘要

Paying freight bills on time and accurately helps shippers become "shippers of choice," a designation that makes it easier to secure capacity and move freight reliably. At the same time, few shippers want to pay more than they owe, or more than similar shippers in their market are paying to move their freight. "They want to know that their freight rate, and assessorial and other costs are in line with the market," says Jeff Pape, senior vice president, head of global transportation product and marketing with Minneapolis-based U.S. Bank. Freight bill audit and payment (FBAP) service providers are on the case. They have the expertise, technology, and processes to investigate a shipper's bills, compare the rates charged to those for which the shipper contracted, and ferret out mistakes and duplicate bills. Many also can compare a shipper's rates against its peers and identify steps to boost efficiency. While the freight bill audit and payment industry has been operating in North America for nearly a century, it continues to adapt and change in order to meet customers' needs and find hidden value.