Troubleshooter #1: Sue Baker, HR Specialist, Crozer-Chester Medical Center, Chesterr, PA. Paul is probably bluffing, so I'd call his bluff. He's not as valuable as he thinks he is. I'd have the manager tell him that in the current business climate, we can't give him what he wants. If there comes a time when conditions improve, we'll consider his request for a raise then. As far as his system is concerned, somebody else could surely figure it out if he did leave.
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