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Socialising employees' trust in the organisation: an exploration of apprentices' socialisation in two highly trusted companies

机译:社会化员工对组织的信任:在两家高度信任的公司中对学徒社会化的探索

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摘要

We present here our investigation into how corporate employers deliberately seek to foster and build employees' trust in the organisation through socialisation tactics. Interestingly enough, such deliberate development of employees' trust in the organisation has hitherto rarely been addressed in academic research. Using qualitative case study research methods, we have closely observed the trust socialisation process experienced by entrant employees, namely apprentices in two separate and highly trusted German companies. Our findings are consistent with former trust socialisation research in that they indicate the importance of high levels of perceived organisational support and of a convincing communication of organisational values and principles. However, our research emphasises further aspects of trust socialisation, such as psychological empowerment, the efficacy of formal organisational rules and especially sensegiving activities.
机译:在这里,我们对企业雇主如何通过社会化策略故意寻求建立和建立员工对组织的信任进行调查。有趣的是,迄今为止,这种对员工对组织的信任的刻意发展很少在学术研究中得到解决。使用定性案例研究方法,我们密切观察了新进员工(即两家独立且高度信任的德国公司中的学徒)所经历的信任社会化过程。我们的发现与以前的信任社会化研究一致,因为它们表明了高水平的组织支持感以及组织价值和原则的令人信服的沟通的重要性。但是,我们的研究强调了信任社会化的其他方面,例如心理授权,正式组织规则的有效性,尤其是有意识的活动。

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  • 来源
    《Human resource management journal》 |2012年第4期|343-359|共17页
  • 作者单位

    Faculty of Business Administration and Economics, University of Kassel, Diagonale 12, 34127 Kassel, Germany;

    Institute for Vocational Education and Training, University of Kassel;

    Institute for Psychology, University of Kassel;

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