CONSUMER COMPLAINTS TO CFPB

摘要

The Consumer Financial Protection Bureau (CFPB) announced March 31, 2014, that consumer complaint volume nearly doubled from 91,000 complaints received in 2012 to 163,700 complaints received in 2013. The CFPB's Consumer Response Annual Report also highlighted the many issues the CFPB is helping consumers address-from foreclosure alternatives to simply receiving better customer service.