Outsourcing information systems: drawing lessons form a banking case study

摘要

Financial and costs benefits are often put forward as the reasons why organisations decide to outsource. Emerging patterns and trends indicate that today's outsourcing decisions are often motivated by factors Other than cost. Thus, the decision-making process is more complex than it may at first appear. This paper Presents findings from a case study from an organisation in the UK banking sector that was motivated to Outsource aspects of its information technology/information system (IT/IS).