Implementing of Balanced Scorecard: Sample of Turkish Republic Ministry of Youth and Sport

摘要

The Balanced Scorecard approach has emerged as a selecting method through multiple performance measures that meets many of challenges faced by public institutions. The adoption of what is considered to be private sector management styles and techniques is now becoming commonplace. With the method of balanced scorecard, institutions are able to perform measurements of material assets as well as nonmaterial assets. These measurements are performed in four dimensions defined as financial perspective, customer perspective, internal process perspective, and learning and growth perspective. In contemporary management, sport needs to be managed autonomously like developed countries. Turkey is one of the three countries that sport is managed by government. Sport is a state-run institution, but a widespread sector with profit and non-profit organizations in Turkey. For this reason, in this study, the balanced scorecard method is applied to Ministry of Youth and Sport as a strategic management tool.