The Effects of Emotion and Communication on Job Involvement

摘要

Although certain topics such as scientific management, human-centered research, communication, and job involvement have been actively studied for the purpose of enhancing organizational performance, there have been relatively few academic studies of emotion, despite its importance to this subject. Accordingly, the purpose of the present study was to verify the effects of emotions on job involvement. Results of the study showed that communication and consideration influence job involvement, while emotions play a partially mediating role on communication and job involvement. Researchers argue that communication should be improved in order to achieve better organizational performance, and that performance is related to verbal communication. All people have emotions, and they may express them through words. In addition, emotions and words can significantly influence individuals, and, as a result, they may influence individual and organizational success. Thus, the communication of positive emotions is an important element of successful organizational development, and organizations should create environments that foster such communications.