首页> 外文期刊>Jurnal Ergonomi Indonesia >HUBUNGAN KEMAMPUAN KERJA DAN ANGKA MANGKIR KERJA KARYAWAN HOTEL BINTANG TIGA BAGIAN HOUSEKEEPING DI DENPASAR
【24h】

HUBUNGAN KEMAMPUAN KERJA DAN ANGKA MANGKIR KERJA KARYAWAN HOTEL BINTANG TIGA BAGIAN HOUSEKEEPING DI DENPASAR

机译:登巴萨三星级酒店客房服务与工作能力的关系与员工的劳资关系

获取原文
           

摘要

The work ability of employees and work absence is important in nowday's. These?things need to be considered to achieve good service quality, especially the hotel employees?at housekeeping department. Employees task at housekeeping department is very important,?especially for the comfort and cleanliness of the hotel. The employees with good workability and low work absence will certainly improve the quality of service of the hotel. The?purpose of the research was to find out the correlation between work ability and work?absence among 3-star hotel employees at housekeeping department at Denpasar.?This research was using a cross-sectional analytic study. The number of respondents?were 31 people consisting of 3-star hotel employees at housekeeping department atDenpasar. The respondents were asked to fill Work Ability Index and mention work?absence in the past year. Tables are used to show the results of the study and analyzed using?the Spearman correlation test. The research showed that the average of work ability is 41.48, sickness absence and?off work are 3.74 and 11.22. There was significant correlation between work ability andnumber of a sickness absence (p=0.006). While the work ability and number off work have?no correlation (p=0.461).?It can be concluded that work ability and sickness absence have a correlation but?there was no correlation between work ability and off work among 3-star hotel employeesat housekeeping section. It may suggest to implementing regular training to improve?employability in an effort to decrease sickness absence
机译:如今,员工的工作能力和工作缺勤很重要。为了获得良好的服务质量,需要考虑这些因素,尤其是客房部的酒店员工。家政部门的员工任务非常重要,尤其是对于酒店的舒适度和整洁度而言。具有良好工作能力和低缺勤率的员工肯定会提高酒店的服务质量。该研究的目的是找出登巴萨州客房部三星级酒店员工的工作能力与工作缺勤之间的相关性。该研究使用横断面分析研究。登巴萨客房部的三星级酒店员工为31位受访者。要求受访者填写工作能力指数并提及过去一年的工作缺勤情况。表格用于显示研究结果,并使用Spearman相关检验进行分析。研究表明,平均工作能力为41.48,疾病缺勤和休假为3.74和11.22。工作能力与疾病缺勤人数之间存在显着相关性(p = 0.006)。虽然三星级酒店员工的工作能力与下班次数没有相关性(p = 0.461)。可以得出结论,工作能力与缺勤之间存在相关性,但是三星级酒店员工的工作能力与下班时间之间没有相关性。客房部。可能建议进行定期培训以提高就业能力,以减少疾病的发作

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱:kefu@zhangqiaokeyan.com

京公网安备:11010802029741号 ICP备案号:京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有
  • 客服微信

  • 服务号