According to the Joint Commission, the leading root causes of hospital sentinel events are communication-related.1 Communication contributes not only to patient and physician understanding of medical problems and the risks and benefits of treatment but also impacts outcomes, such as satisfaction2 and adherence.3 Consequently, it is not surprising that miscommunications are associated with care quality and patient safety problems.4 Although there is a large body of literature examining communication between patients and providers,5 fewer researchers have considered communication among parents and providers.6a??8 In this issue of Hospital Pediatrics , Khan et al9 have put forth one of the first pediatric studies to evaluate parent-provider miscommunications and their association with parent-reported medical errors in the hospital setting. In this single-center study, investigators examined the rates and types of parent-provider miscommunications and their association with top-box experience and parent-reported errors in a cohort of hospitalized children. Over 18 months, 471 English-speaking parents of children on 2 medical units were surveyed on discharge from the hospital about miscommunications with their childa??s care team (defined as physicians and nurses) and possible a?|
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