Principal management concepts in Greek public sector: Part II – Management by Objectives

摘要

The introduction of specific and measurable objectives in the public sector is a practice that seeks to increase the efficiency of public services. This is done with their clear and acceptable identification, both at an individual and organisational level, their measurement with specific indicators and the benchmarking of the results. Goal setting is the essential tool for the specification and implementation of planning for various time horizons. As a detailed guide of organisational priorities, it constitutes the procedure of the determination of clear goals and objectives, deriving from the upper hierarchical level of each organization and their subsequent diffusion to the lower levels in the form of specific actions. This paper is the second and last part of a study about the application of principal management concepts in Greek public sector since year 2004 when Law 3230/2004 was introduced. In this part the experience of the implementation of “Management by Objectives” in Greek public services is analysed. Towards this end, the views and opinions of experts from the public sector are analyzed with the use of interviews and questionnaires. The aggregated results from both parts of the study are presented and discussed by the end of this paper.