The Influence of Dynamic Business Models on IPS 2 Network Planning – An Agent-Based Simulation Approach

摘要

Industrial Product-Service Systems (IPS 2 ) are delivered in networks consisting of IPS 2 provider, customer and various suppliers of service and product shares. For successful IPS 2 delivery, these networks must be managed effectively. In particular, having the right resources available when and where needed is crucial to delivering superior customer value. At the same time, innovative IPS 2 business models increasingly gain importance and need to be considered during the organization of IPS 2 delivery. Depending on the contracted revenue model, the objectives of IPS 2 delivery planning can vary from one IPS 2 to the other, with influences on required lead times and the capacity level, which needs to be maintained. Furthermore, several other business model characteristics, such as the risk distribution, property rights and process responsibility, will have an influence on IPS 2 delivery, which need to be considered in IPS 2 network planning. In this paper, an agent-based simulation approach for strategic IPS 2 network planning is presented,which is able to cover and represent various business model-specific objectives, constraints and parameters. Different business models influence not only IPS 2 functions and physical modules, but also the types, times and frequency of services, which need to be delivered. The described agent-based model is prototypically implemented. It can be applied as a decision-support system in the design and restructuring of IPS 2 networks and for strategic capacity planning decisions. A scenario study is presented to evaluate the simulation approach and to showhow the influence of dynamic business models can be represented in IPS 2 network planning.