Burnout syndrome in physical therapists – Demographic and organizational factors

摘要

Background: Professional burnout results from prolonged exposure to chronic, job-related stressors. According to ChristinaMaslach, professional burnout is a syndrome of emotional exhaustion, depersonalization and reduced personal accomplishment.Literature includes a number of reports on burnout syndrome within health service, but hardly ever do they make anyreferences to physiotherapists. The purpose of this study is assessment of the level of professional burnout in a group of physiotherapistsand investigating relationships between the indices of burnout syndrome and selected demographic as well as organizationalvariables. Material and Methods: The study group consisted of 151 physiotherapists with at least 3 years of experience,employed in various health service outposts in Krakow, Poland. The Maslach Burnout Inventory (MBI) was used to measure emotionalexhaustion, depersonalization and personal accomplishment. A questionnaire for the description of socio-demographicand work characteristics was used as well. Results: Job burnout among the physiotherapists was manifested by an increasedemotional exhaustion and decreased sense of personal achievement. Emotional exhaustion was significantly higher among physicaltherapists working with adults and employed in hospitals, depersonalization was higher among men, hospital workers andemployees with seniority from 15 to 19 years, personal accomplishment was decreased among men and less-educated therapists.Conclusions: The study confirmed that indicators of burnout in physiotherapists are significantly associated with selected demographicand organizational variables. It is necessary to undertake a more exhaustive study of burnout in this group of employees,and implement elements of prevention. Med Pr 2014;65(4):453–462