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Consumers’ Insurance Literacy: Literature Review, Conceptual Definition, and Approach for a Measurement Instrument

机译:消费者的保险素养:文献综述,概念定义和一种测量工具

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Improved financial literacy is the key to informed decisions, protected consumers, financial independence, and peace of mind. Foremost literature reveals that while financial literacy required more special education to improve insurance literacy, the literature of consumers’ insurance literacy is quite low. Defining and appropriately measuring insurance literacy is essential to understand the educational impact as well as barriers to better utilization of insurance products. Thus, we conducted a systematic literature review using PRISMA guidelines and analyzed 37 studies focusing on the construct validation criteria. This study developed a conceptual definition with an approach for a measurement instrument to address the current limitations in establishing a standardized measure of consumers’ insurance literacy. We identified six knowledge dimensions and skill dimensions to be incorporated into an instrument developed to measure the insurance literacy construct. The study contributes to both insurance and financial literacy, and provide a foundation for further research into consumers’ insurance literacy.
机译:财务知识的提高是做出明智决策,保护消费者,财务独立和安心的关键。最重要的文献表明,虽然金融知识要求更多的特殊教育来提高保险知识,但消费者的保险知识文献却很少。定义和适当衡量保险素养对于理解教育影响以及更好地利用保险产品的障碍至关重要。因此,我们使用PRISMA指南进行了系统的文献综述,并分析了37项针对构建体验证标准的研究。这项研究提出了一种概念性定义,并提出了一种测量工具的方法,以解决在建立标准化的消费者保险素养度量标准方面的当前限制。我们确定了六个知识维度和技能维度,这些维度将被纳入一种用于衡量保险素养结构的工具中。该研究有助于保险和金融知识,并为进一步研究消费者的保险知识奠定基础。

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