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Cultural Influences on Consumer Behaviour

机译:文化对消费者行为的影响

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This study investigates the differences between individualism-collectivism and consumer behaviour in relation to automobile purchases. In this study the author looked at several stages of the consumer decision-making process and identified the possible differences between individualist and collectivist consumers and how it influences purchase decision. Based on a sample of 211 respondents from individualist (Australian-born) and collectivist (Asian-born) backgrounds, an established scale (Cultural Values Scale: Singelis, Triandis, Bhawuk, & Gelfand, 1995) was used to confirm the cultural values among the participants, if the respondents are aligned with the particular group (i.e. Asian-born with collectivism and Australian-born with individualism). Hypotheses were tested using independent sample t-test. Results found that there were no differences in individualism observed between Australian-born and Asian-born respondents; however, there were differences in collectivism observed between these two groups, such that Asian-born participants scored higher on collectivism. Results also found that Asian-born consumers are more brand conscious and involve a number of family/friends in their decision making. In contrast Australian-born consumers do not believe in group decision making and uses internet as the most important source of information. The findings will provide insight into how automobile companies could position themselves with respect to their marketing strategies in different cultural settings.
机译:这项研究调查了个人主义-集体主义和消费者行为之间在汽车购买方面的差异。在这项研究中,作者研究了消费者决策过程的几个阶段,并确定了个人主义和集体主义消费者之间可能存在的差异,以及它如何影响购买决策。根据来自个人(澳大利亚出生)和集体主义者(亚洲出生)背景的211名受访者的样本,使用既定的量表(文化价值量表:Singelis,Triandis,Bhawuk和Gelfand,1995)来确认其中的文化价值参与者,如果受访者与特定群体保持一致(即亚洲人出生的是集体主义,澳大利亚人出生的是个人主义)。假设使用独立样本t检验进行检验。结果发现,在澳大利亚出生和亚洲出生的受访者之间,在个人主义上没有差异。但是,这两组之间在集体主义上存在差异,因此亚洲出生的参与者在集体主义上得分更高。结果还发现,亚洲出生的消费者更具品牌意识,并在决策中涉及许多家庭/朋友。相反,出生于澳大利亚的消费者不相信集体决策,而是将互联网用作最重要的信息来源。这些发现将为汽车公司如何在不同文化背景下的营销策略中定位提供自己的见解。

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