MANAGEMENT PERFORMANCE ASSESSMENT BASED ON THE CATEGORIES OF INDICATORS AT THE LEVEL OF THE MEDICAL PSYCHIATRY UNIT

摘要

Manager accountability leading medical psychiatric unit on process management commitment, customer focus, and performance monitoring of the quality policy in accordance with the requirements of ISO 9001:2008 standards, of its development strategy, coordinated with the objectives and priority actions to meet the needs of patients/end users is a priority for development and continuous improvement of its effectiveness. It is possible to achieve the performance indicators only by providing good management at the highest level and all responsibilities and authorities should be defined, established and communicated properly. Monitoring and achievement of objectives aims mainly to facilitate communication of clinical data and other data regarding the characteristics of quality, continuity of care, in cooperation and interaction with various processes, functions and specialties.