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Maturity Models in Information Systems Research: Literature Search and Analysis

机译:信息系统研究中的成熟度模型:文献搜索与分析

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This article collects and analyzes seventy-six maturity model articles that have been published in leading Information Systems (IS) journals and conference proceedings during the past fifteen years. We study the IS literature on maturity models from three different perspectives: a research perspective, which is particularly relevant for scholars who are interested in the design and adoption of maturity models; a publication perspective, which reflects the interests of authors and reviewers of maturity model articles; and a practitioner’s perspective, which is especially relevant for maturity model users and consultants. The results are interesting in several respects. From the research perspective, the Capability Maturity Model (CMM) is the most dominant foundation of past IS research on maturity models. In contrast, theories on the design and adoption of maturity models are distinctly rare in our sample. The publication outlets that are considered feature quantitative and qualitative empirical research alike, but―with a decreasing number―purely conceptual research as well. Of late, past maturity model research can mainly be located in the area of IT and organizations, while the formerly very popular domain of IS development is of less interest today. As for the publication perspective, we find that the level of publication activity in the field has generally been increasing over the last fifteen years, with North American and European researchers dominating the academic discussion. Finally, with regard to the practitioner’s perspective, we compile advice on the practical application of maturity models from a critical analysis of the literature. It is hoped that the results can stimulate and guide future research in the field and inform the development and usage of theoretically sound maturity models in practice.
机译:本文收集并分析了过去十五年来在领先的信息系统(IS)期刊和会议论文集中发表的76个成熟度模型文章。我们从三个不同的角度来研究关于成熟度模型的IS文献:研究角度,这与对成熟度模型的设计和采用感兴趣的学者特别相关;发表观点,反映了成熟度模型文章作者和审阅者的兴趣;以及从业者的观点,这与成熟度模型用户和顾问特别相关。结果在几个方面都很有趣。从研究的角度来看,能力成熟度模型(CMM)是过去IS对成熟度模型进行研究的最主要基础。相反,在我们的样本中,关于成熟度模型的设计和采用的理论显然很少。所考虑的出版物都具有定量和定性的经验研究,但是数量减少了,也纯粹是概念研究。最近,过去的成熟度模型研究主要可以位于IT和组织领域,而以前非常流行的IS开发领域如今已引起人们的兴趣。关于出版物的观点,我们发现在过去的十五年中该领域的出版物活动水平总体上一直在上升,北美和欧洲的研究人员主导了学术讨论。最后,关于从业者的观点,我们从对文献的批判性分析中汇编了成熟度模型的实际应用建议。希望这些结果能够刺激和指导该领域的未来研究,并在实践中为理论上合理的成熟度模型的开发和使用提供信息。

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