In various Western countries there is a need for integrated management of real estate (property assets) and facilities management (supporting services) in which current and future demands within an organization are met from the viewpoints of the asset owner and the asset user: the investor and the operator (Alexander, 2003). A result of this development is that the worlds of facilities management (FM) and real estate have begun to converge. This integrated approach of FM is also the first interesting starting point of the study by Finch.
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