'Facing Threats': Understanding Communication Apprehensive Instructors' Face Loss and Face Restoration in the Classroom

摘要

Noting a lack of qualitative literature devoted to student-teacher interactions, and even less targeting instructor communication apprehension (CA), this study aimed to combine these areas. Interview data were gathered from college instructors who experience CA in the classroom in an effort to garner their unique dealings with face-threatening situations with students. Using the concept of facework as a guide, two main themes arose from data analysis: (a) Threatening Face, and (b) Facing Identity: Managing and Restoring Face. Implications for facework theory and CA conclude this study.