IN the context of a changing global banking landscape, where branch networks are shrinking, volumes of digital payments are increasing and payments are being processed in seconds, fraudsters are creatively finding new ways to steal from banks and their customers. KPMG’s Global Banking Fraud Survey ‘The multi-faceted threat of fraud; are banks up to the challenge?’ was conducted to obtain a global perspective of how banks are tackling internal and external fraud threats. The survey was conducted between November 2018 and February 2019 across 43 retails banks, 13 of which are in the Asia-Pacific, five in the Americas and 25 in Europe, the Middle East and Africa region. Respondents were asked about trends in fraud typologies, challenges they are facing in mitigating threats, security in a digital age and how they are structuring their teams and deploying resources to optimise their fraud risk management efforts.
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