Using the Balanced Scorecard for Strategic Operation of the Cataloging Department

摘要

The objective of this study is to analyze outsourcing from various perspectives and establish a strategy for turning crises into opportunities based on the mission and vision of Hanyang University Library's material organization department. Accordingly, the author re-examined the balanced scorecard (BSC) technique for the cataloging department rather than the entire library. BSC has allowed Hanyang University Library to establish their current positions, including outsourcing, to steer the library toward an ideal direction, and has also enabled the author to implement strategies for creating a proactive department that can adapt to the changing trends in cataloging. Accordingly, this study examines the BSC not as a means of improving outputs and evaluating performance, but as a guide for achieving the future vision of the cataloging department.