The future of on-premise: Perils, but many possibilities

摘要

On a road trip this June along the East Coast of the United States, it seemed that COVID-19 was but a distant memory. At each stop, restaurants and bars were filled to capacity. Reservations were mandatory, and even then, having to wait to be seated was common. Seemingly overnight, OpenTable®, Resy, and other digital reservation apps became essential travel accessories. Apparently, things are starting to look up for the hospitality sector.