Pandemic Pivot

摘要

AR: What are you seeing in your interactions with auto recyclers where the pandemic brought a silver lining? Andy Latham: Many vehicle recyclers saw two main impacts of COVID that benefited them: Increased parts sales and efficiency benefits. Parts sales, both online and physical, increased as more businesses had time for projects while on furlough. Difficulties in getting replacement parts from vehicle manufacturers increased parts sales for recyclers and the option of delivery services increased opportunities for sales, as well. Many recyclers put staff on furlough and maintained or increased productivity with fewer staff working. It is sad for those staff that have been made redundant as a result, but overall costs have been reduced, efficiency maintained or increased and sales improved!