A Comprehensive Model for Competency Mapping: Connecting Organizational Goals with Employee Competencies and Strategy Driven HR Functions

摘要

Globalization, advancement in technology and diversity leads to rapid change in business environment. Changing business dynamics requires different skill set and behaviour 6n the part of employees and employer as well to sustain in business. Human resource competencies are a critical part of firm's core competencies, and, thus, competitive advantage. Competency mapping is a process to identify the presence of essential underlying characteristics in an employee required to achieve superior performance in job. Companies are adapting to competency mapping for various HR related functions like Recruitment and Selection, Performance Appraisal, Performance Management, Career and Succession Planning, Training and Development Need Analysis and Retention Strategy. This conceptual paper, aims to explore the various facets of competency mapping and proposes a comprehensive competency mapping model based on the different researches conducted in this area. The proposed model highlights the pervasive nature of competency mapping in an organization.